Terms of Use

These Terms of Use (“Terms”) govern your access to and use of Provenance Radar, including the marketing site at provenanceradar.com and the product at app.provenanceradar.com (together, the “Service”), operated by ProvenanceRadar (ABN 22 680 066 102) (“we”, “us”, “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Provenance Radar analyzes a file you submit and reports what the file itself declares or proves about its origin: C2PA Content Credentials, embedded file metadata, watermark claims, and — for plain-text content only — a statistical estimate of AI authorship (see Section 6).

The Service never produces a single “AI or not” verdict, a compliance determination for any law or regulation, or a legal opinion. Every report is a set of independently recorded facts, each with its own evidence classification (for example: confirmed, self-reported, inferred, inconclusive, or not found). Interpreting that evidence and making any resulting decision — including any decision about a specific person's work, conduct, or admission — is entirely your responsibility. See Section 7 (Report Reliance) for more on this.

Some use of the Service requires an account, created and authenticated through our identity provider. You are responsible for all activity under your account and for keeping your login credentials secure.

The Service also allows a limited number of scans without an account. This anonymous allowance is tracked per visitor and is limited to a small, fixed number of scans; once used, further scans require an account. We may change the size of this allowance, or withdraw anonymous access entirely, at any time.

You retain ownership of any file you upload. By uploading a file, you confirm you have the legal right to do so and to have it processed as described in these Terms.

The Service applies file-size and file-format limits, published in the product at the time of upload; these limits may change without notice to this document. We deliberately don't restate a specific number here — treat the in-product limit as the current one.

The original uploaded file is automatically and permanently deleted 7 days after upload. The evidence and report records generated from that file — the facts our checks found, not the file itself — are retained for longer, since they're the actual deliverable of the Service.

You must not use the Service to upload, and we may remove or refuse to process, content that:

• contains malware, or is designed to exploit or disrupt the Service or its infrastructure;
• is illegal in Australia or in the jurisdiction you're uploading from;
• infringes someone else's intellectual property or other legal rights;
• you don't have the right to submit for analysis;
• is intended to abuse, probe, or circumvent the anonymous free-scan allowance or any other access control.

A fuller Acceptable Use Policy, covering our takedown process for reported content, is in preparation and will be linked here once published. Until then, this section is the operative acceptable-use standard.

Most of what the Service checks — Content Credentials, embedded file metadata, and malware scanning — runs entirely on our own infrastructure. Your file is never sent to an outside party for those checks.

One feature is different, and we want to be specific about it. If you use the AI-text authorship estimate — a feature available only for plain-text (.txt) content — the text content itself is sent to a third-party hosted service, Hugging Face, which runs a statistical machine-learning model on our behalf to produce an estimate of whether the text reads as AI-written or human-written. That model was built by an independent research group (Hello-SimpleAI), not by us or by Hugging Face; Hugging Face's role is hosting and running it. This means:

• this transmission happens only when you actively use this specific feature on plain-text content — it doesn't happen for other file types or other checks;
• the text may be processed on infrastructure located outside Australia;
• the result is a statistical estimate, not a cryptographic or provenance signal, and is never treated by us as a verdict — see Section 7;
• do not use this feature on text you don't have the right to share with a third-party processor.

We also use other service providers more generally, for hosting, authentication, database storage, and object storage for the uploaded file itself during the retention period described in Section 4. A separate Privacy Policy covering all of this in full, including who each provider is, is in preparation.

Every report the Service produces is evidence for a person to weigh, not a decision we have made for you. A report never determines, and must never be treated as determining, whether content is authentic, acceptable to submit, compliant with any law or policy, or appropriate grounds on its own for a decision about a specific person — including an admissions, employment, academic-integrity, or disciplinary decision.

If you use the Service as part of a process that could affect a specific, identifiable person, you are responsible for ensuring a qualified human makes the actual decision, using the report as one input among others, and for following whatever process, policy, or law applies to that decision in your context. We accept no responsibility for a decision made about a named person on the basis of a report alone.

The Service, including its software, design, and content (but excluding files you upload and the reports generated from them), is owned by us or our licensors and protected by applicable intellectual property laws. These Terms don't grant you any right to use our trademarks, logos, or branding without our written permission.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law (and subject to any consumer guarantees under the Australian Consumer Law that cannot be excluded), we make no warranty that the Service will be uninterrupted, error-free, or that any evidence check — including the AI-text authorship estimate — will be accurate or complete. See Section 7: nothing in the Service is a substitute for your own judgment.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of the Service, or for any decision made in reliance on a report.

We may suspend or terminate your access to the Service at any time, for any breach of these Terms or the Acceptable Use section above, or for any conduct we reasonably believe harms the Service, other users, or third parties.

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts. (Deliberately not carried over from any US-based template: no foreign governing law, no mandatory arbitration, and no class-action waiver — those don't apply here and risk conflicting with the Australian Consumer Law's unfair-contract-terms rules if copied in.)

We may update these Terms from time to time. If we make a material change, we'll update the date below and, where practical, let you know before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

Questions about these Terms can be sent to hello@provenanceradar.com.